Consultancy & coaching support

Ensuring your IPS service meets fidelity standards is essential for delivering high-quality support and achieving the best outcomes for your clients. Whether you’re new to IPS or looking to refine your current service, as a former fidelity reviewer with over 50 reviews conducted, I can help you to prepare for a review and support your team members throughout the process. This can be through: -

• Comprehensive Readiness Assessments - I evaluate your current IPS service against the fidelity scale, identifying strengths and areas for improvement. This ensures you know exactly where you stand and what to focus on.
• Actionable Improvement Plans - Based on the assessment, I create a clear, practical action plan to help you address gaps and enhance your service delivery.
• Mock Fidelity Reviews - Experience a realistic fidelity review process with detailed feedback and guidance, so you’re fully prepared for the real thing.
• Ongoing Consultation - I’m here to support you every step of the way, offering expert advice and solutions to ensure sustained improvement and long-term success.

Preparing for a fidelity review doesn’t have to be daunting. With my support, you can confidently demonstrate your commitment to delivering high-quality, evidence-based IPS services.

Are you setting up an IPS service for the first time? Or moving from another model of support to IPS? 

I am passionate about helping organisations embrace the evidence-based IPS model. With years of experience in designing, launching, and refining IPS services, I provide tailored guidance to ensure successful transitions or new beginnings. Whether you’re just starting or looking to enhance your existing service, I’m here to support your journey every step of the way. This includes support with: -

• Hiring or transitioning staff to IPS
• Stakeholder engagement
• Integration 
• Implementation
• Training needs analysis
• Referral process and volume
• Systems and processes in line with IPS principles

Success in IPS hinges on having a team of skilled, confident employment specialists who can deliver effective support at every stage of the IPS process. I offer tailored team coaching programmes designed to help IPS teams develop the core skills they need to deliver exceptional outcomes for service users. 

What My Coaching Covers

My coaching programmes are carefully designed to strengthen the core skills needed to excel as an IPS employment specialist or Team Leader. I cover:

• Service User Engagement: Develop skills to build trust, understand aspirations, and provide tailored support to help individuals achieve their employment goals.
• Employer Engagement: Learn how to identify opportunities, foster long-term partnerships, and address employer concerns to create inclusive workplaces.
• Time and Caseload Management: Gain practical strategies for managing workloads efficiently while maintaining quality support for service users.
• Collaboration with Referral Teams: Enhance your team’s ability to work effectively within multi-disciplinary teams, ensuring employment remains a key focus of recovery.
• Overcoming Barriers: Build problem-solving skills to address challenges faced by service users, including stigma, skills gaps, or gaps in confidence.
• Adherence to IPS Fidelity: Ensure your team remains aligned with the principles and best practices of IPS, delivering outcomes that meet evidence-based standards.

Coaching Approach

I take a hands-on, collaborative approach to coaching. Through interactive workshops, real-life case studies, and role-playing exercises, I ensure that learning is practical and immediately applicable. Whether your team is just starting its IPS journey or looking to refine and enhance existing skills, my sessions are tailored to your needs.

Key Benefits of Our Coaching

• Build confidence and expertise across all stages of the IPS process.
• Improve employment outcomes for your service users.
• Strengthen collaboration within your IPS team and with external partners.
• Enhance adherence to IPS fidelity for long-term service success.
• Empower your team to create meaningful and lasting change in the lives of service users.

Who I Work With

My coaching is ideal for IPS employment specialists, team leaders, and managers who want to take their service to the next level. Whether you’re setting up a new IPS programme or enhancing an existing one.